"Universal Partner Hotel" Program
Nine hotels near Universal - less than 3 miles away - can now transport guests
to Universal and offer food and merchandise discounts. These hotels will
offer accommodations that are less expensive than Universal's onsite deluxe
resorts:
-
Comfort Inn Universal Studios Area
-
Doubletree Hotel (Entrance to Universal Studios)
-
Embassy Suites International Drive
-
Fairfield Inn & Suites (Marriott Orlando Int'l Cove)
-
Fairfield Inn & Suites (Marriott Orlando near Universal)
-
Holiday Inn Hotel & Suites (Entrance to Universal)
-
LaQuinta Inn & Suites Orlando Convention Center
-
Sheraton Studio City Orlando (Marriott Convention Center)
-
Residence Inn (Marriott Convention Center)
-
(Source: Orlando Sentinel, 08/07/06)
A visitor writes:
"I was recently at the universal studios in FL and wanted some contact
info for their guest relation dept. is there an address, tele.# or e-mail
address where I can send my thoughts and complaints to?"
Click
here
to access all of Universal's contact info.
Martha writes:
"Hi John, your book is so helpful and loaded with so many tips. I'm glad
I invested in it and really saving a lot money!
We're going to Disney and Universal for next week. I know the strollers
at Universal are $10.00 for a single and $16.00 for a double. We plan
on hitting the parks in the morning and coming back to the hotel midday for
a rest and then going back at night.
I plan to rent strollers. Do you know if Universal does the same as Disney
where you don't have to pay for the stroller again if you plan on returning
the park that same day if you show them your receipt? And do you know if
I paid for a stroller in Universal and decided to hop to Islands of Adventure
that same day would I have to pay for another stroller? Thanks for your help
and time."
Martha, thank you so much for your kind comments.
Since the parks are so close to each other, you rent the stroller once and
take it from Universal to IOA and vice versa!
Universal has published no details about showing your receipt to get another
stroller the same day at no extra charge. However, since they charge by the
day, I can't imagine they would charge you again if you have a receipt.
For park hours and events at Universal Studios and Islands of Adventure,
click
here.
Universal Orlando on Video: To order a Universal
Orlando vacation planning video, click
here.
Click here for Universal
Orlando Auditions
Trip report from Beth, our travel agent:
"My husband and daughter have decided to take me to Universal Studios next
weekend as a birthday gift. Now, we KNOW that it's them that really wants
to go, but it's been awhile for me and I book a lot of Universal, so it's
good that I should go from time to time. You can guess who has to do all
the planning for this gift, but that's OK, too. And YOU get to take a peek
into my thought process as I do it!
Being a travel agent has its benefits. I was able to get us three nights
in a "bay view" at the Portofino Bay, the most posh of the onsite hotels,
for $140 per night + tax. Amazingly, this was $10 a night less than the Hard
Rock, and Royal Pacific wasn't available at all for our dates. We won't be
arriving until 7-ish Friday night, so it's good that we are at a great resort.
I joined the Loews frequent guest program so that we will get a free upgrade
when we check in (if available, and if they will honor it for travel agents).
We've already cut out our "free dinner and a movie" coupon from the
Entertainment
book, and while we don't plan on seeing a movie that night, we're hoping
to spread a little pixie dust north of Disney by bestowing our movie pass
on someone else. We may also give away the meal, depending on how crowded
(and expensive) the free meal place turns out to be. Not sure if all this
will work out, but we're looking forward to trying it.
I've purchased my tickets [to] Universal [in advance]. (See
Affordable Disney for the best
places to purchase your Universal tickets at a discount.) We will be doing
"kiosk" pickup, and it costs nothing extra. You have to use the same card
you used to buy the tickets, and you swipe that card through something that
looks like an ATM machine near the entrance to either park. Then you have
to have photo ID to use with the tickets at the turnstiles; but before we
head to those, we'll be stopping by the Guest Services window outside the
park. You get one free coupon booklet (reportedly full of BOGO - buy one
get one free - coupons) per ticket transaction, and I did my ticket order
in two transactions to get two booklets.
Once inside the park we'll be taking a few minutes to go over the booklet
and evaluate the usefulness of the coupons. I've already printed out the
menus (with pricing) of most of the dining locations in both parks, and we'll
quickly be able to see if the All You Can Eat deal is better for us or not...
(See Affordable Disney for
the details on this dining plan.) I'm thinking that the BOGO coupons wouldn't
get us through three meals each at under $50 total, but I'll do the math
and see once I've gotten a look at those coupons. (I'm wondering if I can
find a list of those coupons online somewhere. If not, I'll make one when
I get home and at least Affordable Disney readers will be "in the know!")
I've already printed out my Orlando Magic Card to get $5 off a $20 food and
beverage purchase at the Hard Rock Cafe, even though I don't know that we'll
be going there. I'll be in search of other coupons this week as well. I think
I've got an awesome rate on the hotel, and staying on site has the bonus
or not only convenience, but going to the front of the line at attractions!
I'm happy with the [Universal] ticket deal... So the food is the challenge
now, and we've made a good start. Be watching to see how this all turns out!
We arrived at the Portofino Bay Resort after dark, so my first impression
of the resort was of a dimly lit parking garage. Happy that my 6'4" husband
was in tow, we lugged our small amount of luggage through the area to the
elevator - only to realize as we waited for the doors to open that the signage
we'd followed to get to it also told us we'd need to bring our parking ticket
inside.
Yet again I was thankful my husband was with us! He ran back to the car while
my daughter and I loaded the elevator and then held the doors. When they
opened again, we found we had to drag our bags past the convention entrance
and over to the main doors. Not a long walk, but we were already tired from
the drive. The idea of valet parking had occurred to me, but even self-parking
is $10 a day at this resort (more for those not registered as guests) so
with wallet in mind, we opted for the walk.
We quickly found the front desk, and the lengthy line in front of it. There
were three desk clerks checking in the main line and one checking in members
of the chain's frequent guest program. There was no one in the Loews First
line other than the couple being helped, so we went to the head of the line
and waited, glad that I'd joined the program awhile back. It turned out that
we'd have been checked in faster waiting in the much longer regular line.
Live and learn.
When it was finally our turn, the first thing the person behind the counter
told me was that they would not honor the Loews First perks for me because
we were on a travel agent rate. Now, I am truly not one of those agents always
trying to squeeze favors and benefits out of suppliers. In fact, I don't
really have to try because most of them bend over backwards trying to impress
agents without being asked. Not this resort, though. I have to say that it's
the first time that my frequent guest benefits have been denied by ANY chain
just because I was traveling on a discounted rate.
Well, it took less than 10 minutes to check us in. Although the reservation
was for two adults and a child, they'd failed to notice the "child" part
of it. Nonetheless, we'd been assigned a room with two beds so that was fine.
The verbal instructions we were given to the West Wing sounded more like
instructions for walking to Montana. No map was used, so I did my best to
memorize the instructions on finding the arch marked West Wing.
It was dark, though, and there were a LOT of arches out there. After asking
two employees for directions (they didn't know) and wandering around for
about 20 minutes, we finally stopped a couple walking their dog. (Many guests
were taking advantage of the pet-friendly rules.) We asked if they'd seen
the West Wing on their travels around the property, and it turned out their
own room was there. They said it was too hard to explain where it was, so
they led us there. If we'd arrived before the sun went down we'd have probably
seen it pretty easily, but at night especially, the resort needs to use printed
maps.
So up to the third floor we went, down the hall, and into our room. The bay
view room was really very lovely. It's about the size of a Yacht/Beach Club
room with a BIG bathroom. There were two queen beds, and the resort has rollaways
available. Although the window was large, it did NOT open out to a balcony
as the Disney deluxe resort rooms do. I have to say that I missed that feature.
There was a frig, but it was already full of every beverage imaginable.
Fortunately, it's not the sort or frig with those nasty sensors. We removed
a bunch of the stuff so that we could put our self-provided water bottles
inside. The prices on the frig items as well as a number of munchies and
other things (sewing kit, rain poncho, etc.) in a drawer were as expensive
as you'd guess they would be, so we reminded our daughter not to even think
about eating or drinking anything... most especially the $7 bottles of water!
Free of charge, though, were some nice lotions, soaps, and shampoos, coffee
to use in the 4-cup coffee maker, and some small packages of q-tips and cotton
balls.
A sign on the bathroom counter advised that there was a long list of things
they'd loan us - a belt, a bow tie, a reading light, a portable CD player,
etc. - if we found ourselves in need. The TV had a DVD player hooked up,
and the alarm clock had a CD player built in, so I have to say that the resort
gets high marks on their attempt to think of everything you might need.
Off to find food. There was no shortage of dining locations, but many were
serving a bigger and more formal dinner than we were after. We ended up at
a deli which also made pizza. It was very crowded and understaffed, but they
said they were unexpectedly hit hard (sort of like the front desk when we
checked in) and it did quiet down pretty quickly. After 12 minutes in line
and another 15 minute wait at the table, the pizza finally came. $18 got
us a very good - but small - pizza and three iced teas. (Maybe the size of
a Dominoes medium.) Still hungry, but too tired to care, we strolled back
across the piazza and enjoyed the cool evening on our way back to the West
Wing for a little TV and a great night's sleep.
So with a good night's sleep behind us, we popped out of bed, did a quick
check of the weather on TV, and then showered and dressed appropriately,
munching granola bars as we did so. At 8:15 we were ready to roll, just 45
minutes before the parks officially opened. With my Disney background, I
was concerned that with two parks opening at 9AM the hotel's transportation
system would be overrun and we'd have to walk. Down the elevator and out
the doors of the West Wing we flew, straight to the water taxi dock right
out front. There was no one there. A quick check of the sign revealed that
the water taxis didn't start until 30 minutes prior to park opening! Afraid
that perhaps the shuttle bus schedule would cut it equally close, we went
with walking.
The hotel does, after all, advertise that it is within walking distance of
the parks. And that's true - if you like to walk. Although Portofino Bay
Resort is the most expensive of the three onsite hotels, it's also the furthest
from the two parks and the City Walk entertainment area.
The resort map from our room indicated that we needed to walk around the
lake and cross over the bridge. We later figured out that it's actually much
faster to go to the right (past the West Wing and the water taxi dock) and
go under the bridge. Oh, well. The path led us across the street and into
the Hard Rock hotel. The lobby was beautiful and we didn't have to go far
before spying some of the hotel's "famous rockers" clothing displays, but
there was no time to lose. We followed an employee's directions and went
across the lobby to the left, through the door marked POOL - and then stopped.
A complete lack of signage greeted us. We opted to go left, and were quickly
met with yet another choice of paths and no directional signage. The path
ahead led to a gate with pool hours posted on it, so we went right. Bad move.
After trudging uphill for several minutes, we found ourselves at the top
of the water slide. Drats! So back down the path we went, unable to enjoy
the pretty landscaping. At the bottom, we realized that there WAS signage,
but it was now facing us. We'd approached it from the side before and hadn't
noticed it. Through the gate with the pool hours, and around some more lovely
walkways and we finally emerged at the gates to Universal Studios Florida.
Elapsed time: 28 minutes, moving at a good pace.
I pulled out the credit card used to buy [our tickets] as well as my confirmation
sheets and proceeded to the electronic ticket stations. We were the ONLY
people doing this - and it was already 8:45! The screen led us through the
process, and in a matter of minutes I was holding our tickets. We quickly
found the Guest Services window to the right of the ticket stations, and
again there was no one else waiting. We asked for our two coupon booklets
- one for each ticket order - and they were handed over with a reminder that
each coupon was good for up to 6 people.
It was now minutes before opening, and unlike Disney, they don't let people
in early. I had stopped worrying, though, because there weren't even 100
people waiting to get in! It was at this point that we realized our tickets
were not marked ADULT or CHILD. I took the one with the largest serial number
and packed it away, thinking it was probably the free child ticket we'd be
holding on to for a visit later this year. The other three tickets got us
through, so I must have guessed right.
We also realized that the coupons we'd been given all expired at the end
of last year. Either no one had noticed, or they were trying to use them
up before printing new ones. Not sure which, but we didn't have need for
ANY of them. Most are BOGO coupons or small discounts on merchandise. If
you don't do the meal plan they might be useful to you. I won't bother to
list them here, though, unless someone can confirm that the vendors are still
honoring them.
Our first stop inside the gate was to pick up our wristbands for the dining
plan, which I'll write about more in the next installment. I'll also write
up my review of the different attractions separately.
What amazed me the most about this park was that we had the place to ourselves
for nearly an hour before we saw a significant increase in attendance. It
never did get truly crowded. This was a VERY busy weekend at Disney with
many resorts being at or near capacity, and it was a 3-day weekend to boot.
The sky was blue, the temperatures were cool (but not cold) - the perfect
setup for a miserably crowded day in a theme park, and that was not the case
here at all! Most attractions that involved water had the water turned off.
They apparently realize that drenching your guests before it hits 50 degrees
isn't a good idea. As the day warmed, though, the water was turned back on.
Our room keys served as our Express Passes into nearly every attraction.
We blew right past whatever line there was and quickly got into everything.
That perk in itself is worth paying to stay at an onsite resort (provided
you can get one for a good price). You CAN buy yourself an Express Pass if
you're not staying onsite, but it only gives you one line bypass per attraction,
so it's not as good as having the room key.
I should mention that nearly every attraction has a WARNING sign as you enter.
My husband and I are complete wimps when it comes to rides, so at every
attraction I asked the employee guarding the Express Pass lane if the attraction
did anything involving speed, spinning, or sudden drops. They were very accurate
in their descriptions and we only avoided two things based on what we were
told, so the park is a good one for chickens.
I should also mention that there are a few attractions requiring guests to
put their loose items in lockers. This includes water bottles, purses, etc.
Again, the signage is a little lacking, so here's how it works... You go
to a touchscreen and push it to get started. It will instruct you to place
one finger gently on the scanner. It will scan it once and then instruct
you to do it again. After it ensures that the scans match, it will tell you
what locker number is yours and a light on that locker will flash. Open that
locker up and cram everything in. Careful, though... you are only allowed
in one time, and that's to remove the items. If you forgot to put something
in you'll have to start over.
After the ride, you come back and use that same finger for the scan. Your
locker number appears, its light flashes, and the locker is unlocked so you
can retrieve your items. There IS a time limit on how long you can get in
for free, though! If you exceed your time limit you'll need a credit card
to get your things out, so don't be thinking you can stash things in there
for the day for free!
We left Universal Studios at about 6:30, a half hour prior to closing. The
wind was still blowing hard, so the water taxis weren't running. We didn't
want to walk in the dark (and we hadn't yet figured out the secret of going
UNDER the bridge) so we thought we'd take the bus. There are no signs to
the buses. None. We asked several employees who were clueless before finding
an information booth in City Walk. He sent us back toward the Studios entrance,
but instructed us to stay right and head for 'the circle.' Sure enough, we
found a traffic circle with sandwich board-type signs, one for each hotel.
We found the sign for Portofino and waited along with about 30 other people.
A few minutes later an 18-passenger minibus arrived. The driver stopped the
line at one point, and then indicated that the two ladies in front of us
would have to wait for the next bus. There were still empty seats, and parents
onboard quickly grabbed their children and made them into lap kids to allow
for even more people to board, but the driver refused to let anyone else
on. He pulled away with less than a full load and left the rest of us standing
there.
Twenty minutes went by and the same bus came back. Both parks had just closed
and it was the only bus running for Portofino Bay Resort! We managed to get
about 28 people onto the bus using the lap seating method for kids. Amazingly,
there really wasn't much of a line left as we pulled away. Apparently, word
that the bus service isn't great travels quickly!
Now, keep in mind that the driver had just picked us up next to the Portofino
Bay sign. You can imagine our confusion when he passed up that resort and
headed for Royal Pacific! Someone called out that he'd missed the turn, but
he stubbornly insisted on going to Royal Pacific. There wasn't room for anyone
else onboard, and no one wanted to get off there, but he went anyway. The
door opened, we waited, the door closed, and then we went back to Portofino.
Insane!
Anyway, we got back to the West Wing, ate our dinners we'd brought from the
park (more on that later) and then settled in for a movie and then bed. The
room attendant had brought ice, restocked the bathroom amenities, and one
of the beds was turned down with two pieces of chocolate laid out. (Apparently,
word that there were three of us didn't get to him.)
I cannot believe that we managed to do everything we wanted, moved at a leisurely
pace all day, didn't wait more than five minutes for any attraction, and
still left the park before it's 7PM closing. This is SO not Disney!
Here's how the Universal Parks Meal Deal works... When you walk into either
park there is a place with a big Meal Deal - Eat All Day sign where you can
purchase wristbands. You can also purchase the plan at any of the places
that participates in the program. It's about $20 with tax for adults, and
$10 with tax for kids. It's a few dollars more if you want to be able to
eat in BOTH parks. There is no multiday version; you have to do this each
day, and the wristbands are color-coded (so you can't wear today's wristband
tomorrow and get free food).
There are three counter service places at each park that honor the wristbands.
Each time you go through the line you can get an entree and a dessert. There
is no limit to how many times you can go through. The adults can choose from
ANY entree on the menu. Children have to choose from a special child's menu
which is NOT posted. There are small red stand-up signs that tell you what
the children's items are, and if you don't see it you can ask. There are
three items to choose from for kids and they include things like pizza,
cheeseburger, spaghetti, PB&J, chicken, etc. The children's options are
apparently a new thing, and they do have them for sale to people who are
NOT on the plan as well; however, they are priced higher than Disney's children's
options. (A mini-cheeseburger and fries for kids was $5.39 at one of the
places we went.)
There are some odd things about the plan for adults. For instance, it was
OK to get an eggroll with your orange chicken platter at one place (no extra
charge, even though it's listed separately on the menu), but you can't get
cheese sauce for your fries at another place unless you pay for it. Milkshakes
and ice cream can't be your dessert, even if they are listed in the dessert
section of the menu; they're extra. If you want two burgers you have to go
through the line twice, but if you want two slices of pizza on one trip that
seemed to be OK. For one meal I got a slice of pizza and they offered me
fries or onion rings to go with it. At another place I ordered a chicken
sandwich with onion rings and I got BOTH fries and onion rings. In other
words, if you want something then ask and they might include it for you,
but don't make assumptions because logic really doesn't apply here.
I should mention that beverages are NOT included. We invested in a refillable
cup. There were several to choose from and they come at varying prices, but
if you're on the Meal Deal then they are all $7 - including the cool Spongebob
one that blows bubbles which normally sells for over $12. You can have them
refill it all day long for free at any of the places that honor the Meal
Deal, but it's $1.30 (or something like that) to get a refill at the other
counter places - still about half off the regular drink price. If we'd had
the two-park Meal Deal we'd have been allowed to get refills at the other
park that day as well. What we didn't realize, though, is that the other
park also sold Spongebob mugs (the bubble ones as well as the more traditional
handled kind) so we could have carried our mug back on day two and refilled
it again all day instead of buying a new mug. I'm sure you're not supposed
to do that, but since some of the mugs are the same in both parks they wouldn't
know the difference.
Tips:
* The Meal Deal places don't open until 10AM or later, so bring granola bars
to hold you until then.
* We got two gorgeous fruit plates at the end of the day from the International
place at the Studios. They were already wrapped in plastic so we just asked
a store for a plastic bag (which they were happy to give us) and we put our
fruit in there to haul back to the room. We had yummy fresh fruit for breakfast
the next day!
* Both days we made the rounds and collected enough food for a good dinner
shortly before leaving the park. We wrapped everything in napkins and tossed
them into plastic shopping bags, adding napkins, condiments, and plastic
flatware. If you remember, bring ziplock bags in your fanny pack, though.
That would have been a lot easier than asking stores for plastic bags. We
weren't hungry for dinner at 6PM, but by the time we got back to the room
and settled in we were, so this worked well for us and enabled us to really
get a lot out of the Meal Deal even with the parks closing so early.
* Food service stops 30 minutes before park closing, and the lines for food
can be longer than attraction lines, so be sure to get in line for the last
meal of the day about an hour before closing to be sure you'll get through.
And yes, we could have had just one wristband and sent that person through
the line once or twice without raising suspicion, then moved on to another
location and done the same thing - thus feeding all of us on that one wristband.
The cashiers have enough to do without watching the seating areas to see
if anyone is doing illegal sharing. We freely passed food between the three
of us and our wristbands were usually not visible to anyone who may have
watched. No one ever paid any attention to us. Do I suggest doing this? No,
that wouldn't be right - and too many people doing it might spell the end
of the Meal Deal. Can you get away with it if you're so inclined? I'd say
yes, pretty easily - especially if you don't mind visiting multiple locations
for each meal.
And how much did we save? Well the Meal Deal for two adults and a child was
about $50 a day. Day one our food total would have come to at least $110.
Day two our total would have been about $80. Had we NOT had the meal deal
we'd have definitely spent more than this - but we'd have also been able
to visit some of the better restaurants without feeling that we were wasting
our meal Deal wristband privileges. All six participating restaurants (three
in each park) served pretty much the same food, with one or two different
things at each. We were really tired of having the same options by the end
of the second day, and the desserts (cake, Jell-O parfait, chocolate chip
cookies) were identical at each place. So would we do it again? Yes, for
one day, and then for the second day we'd probably pay to eat at better places.
I'd say that the Studios have the better three places to use the plan on
(although there's very little difference really)."
Breakfast at Islands of Adventure with Spider-Man® and the Cat
in the Hat
When: Thursdays through Sundays, park opening to 10:30 AM
Where: Confisco Grille
Adult: $15.95 (including tax and gratuity)
Child: $9.95 (12 and under, including tax and gratuity)
--------------------------------
Bice Ristorante is now open at Portofino Bay Hotel featuring Milanese
specialties such as Tagliolini Lobster, Ravioli Massaia, Ossobuco and Pappardelle
al Telefono.
--------------------------------
Royal Pacific Resort presents the WANTILAN LUAU in its outdoor pavilion!
Enjoy food from the South pacific, special kids menu, and unlimited wine,
beer, and mai tais.
Adult: $49.50 (including tax and gratuity)
Child: $29.00 (12 and under, including tax and gratuity)
Every Saturday night
For reservations or more information, call 407-503-DINE.
--------------------------------
Universal Resorts Love Pets
Pets receive their own welcome note, place mats, food and water bowls, toys,
treats, and a 'Do Not Disturb' sign so housekeeping is aware that there is
a pet in the room.
--------------------------------
Fear Factor Live
Inspired by the blockbuster series, members of the audience blast contestants
with water and air and control obstacles on stage. They can also spin the
'Wheel of Fear' and face their own fears.
Michele writes:
" Our family went to WDW in April for the first time
and had a great time. We stayed at the Contemporary Hotel during our 10 day
stay.
We weren't planning on returning to Orlando so soon,
but one of my friends is getting married on New Years Eve and wants us to
attend and she just so happens to live not far from Orlando. We had stayed
the whole time at WDW and didn't get to go to Universal. I was wondering
if there was enough to do at Universal for a week? (in California, it is
just a one day event)"
The 2 Universal parks in Florida will occupy you for
4 days.
"We want to stay on site, it will just be myself and
our two teenagers (13 & 15) should we stay at WDW and just get a day
pass for Universal or vise versa? We live in Reno and it is an all day flight
to get to Orlando, so we actually will have only 5 days at a park. We won't
be able to attend any event on New Years because of my friends wedding. Thank
you."
Stay at the one that is cheaper. Keep in mind that
if you stay at a hotel on Universal property, you can take advantage of UNIVERSAL
EXPRESS ride access: Show your room key card and skip the lines. No ride
reservations or Express Pass necessary.
Cheryl writes:
" I'm in the process of planning a family vacation
with my son (3), niece (3), my daughter (7) my husband and I. I'm
not sure which other park [outside WDW] would be more appropriate for my
kids, Universal Studios, IOA or Sea World. The two 3 year olds love Spiderman.
Is that attraction appropriate for them? My daughter watches Nickelodeon
a lot. Is there enough there for her to see to go to Universal Studios."
You must be 40 inches tall to ride Spiderman. SeaWorld
is appropriate for kids of all ages. Seuss landing at IOA is wonderful for
kids and fans of Dr. Seuss. There is plenty for your daughter to see and
do at Universal Studios.
HALLOWEEN HORROR NIGHTS
Lori writes:
"Living only an hour from Orlando, we go over several
times a year for 2 and 3 day "mini vacations". I saw that someone inquired
about Universal's Halloween Horror Nights and would like to offer my
insight.
Universal started this roughly 10 years ago, and it
has improved and increased in intensity with every passing year. Halloween
Horror Nights has grown into an extremely popular major event and any Floridian
that's a Halloween lover typically makes it an annual trip. Because of its
huge popularity, it can get VERY crowded. This will be the first year it
is going to be held at Islands of Adventure, so it should offer a nice change
and enhanced atmosphere that is causing even the "veterans" to get highly
excited about. This will also cause even larger crowds than normal.
There are ways to make the trip tolerable though.
It is offered every weekend and several weeknights, including Halloween night,
for the month of October. Universal has dubbed certain dates "Non-Peak" and
"Peak" Nights. The peak nights are the most crowded, however, the closer
it gets to Halloween, even the Non- Peak nights can become intolerable. The
absolutely best time to go is the very first and second weekend it is offered,
which typically is the first/second weekend in October. Last year we went
on the 6th, and this year we are going on the 5th.
Most of the major attractions are open, however, the
featured haunted houses tend to be the main attractions. The park tends to
shut down a little earlier than normal, and reopens at 7:00 (just slightly
before sundown) and is completely transformed. Eerie fog covers walkways.
Monsters and serial killers with chainsaws roam the streets around you. It
is truly a unique sensory experience.
Please be forewarned, it is not for the faint of heart
or those easily scared. It is by far too intense for kids under the age of
6, and kids 6 through 10 should remain close to your side and relatively
guarded by you. The park has a policy that the "actors" are not allowed to
touch you at any time, but this does not prohibit them from tormenting, chasing
and stalking you, many times with pretend chainsaws and knives that make
lifelike noises.
You know your kids and whether or not this type of
thing will bother them. Our 7 year old son can tolerate walking though the
park if no one tries to get right in his face (which occasionally happens),
however, we know he will not go in the haunted houses and therefore take
another relative along so someone can sit with him while the others experience
the more intense things.
If you plan on experiencing the rides and the haunted
houses, your time is going to be limited. The event is from 7:00 to midnight
on some nights and 7:00 to 2:00 am on others. The typical wait time on a
"slow" night is 1/2 hour for major rides and haunted houses. On peak nights
later in the month, we have waited 2 hours for a haunted house. At that rate
you obviously will not be able to experience everything in the time
allotted.
Try to plan ahead of time which regular rides and
which houses you would like to visit, and do them first. If the wait times
aren't too bad, then you will have at least covered what you wanted to do
and will have extra time to do the other things if you wish. It is a wonderful
time to be had, and is something you need to experience if you like theme
parks and scary things. Combining the two together is incredible and is why
it has become to popular.
There are Florida & Georgia resident special rates
as well as a coupon offered on Coca Cola 2 liter bottles. This can save quite
a bit of money. I believe it saves $20 per person on Non-Peak nights and
$13 on Peak nights.
Hope some of your other readers will find this information
helpful."
Thanks so much, Lori, for the great information!
---------------------------------------
Chuck writes:
" John, Love my WDW updates each Monday! Keep up the
good work. We are going back down for Halloween in October and doing Halloween
Horror Nights at Universal. Have you heard anything about it yet?"
Its popularity is growing yearly. I'd love to hear
about your experience! For more info, click
here.
Glad you are enjoying the newsletter!
Lisa writes:
"My family (group of 15 ) are going to Disney and
staying at the Hotel Royal Plaza 2/28/02-3/07/02 and we have a baby this
year to take with us! My question is about Universal tho.
I've tried to find a cheaper way to enjoy both parks-my
husband and I for the Studios and the kids for Islands...do you have any
thoughts to share with me? 1 infant is free but four adult tickets!!
Yikes!!
Also - does Universal offer the baby switch off as
Disney does? Where I can ride and then my husband can---Thanks again! I tell
everyone i know about your book and your site..."
Our ticket agent has great prices on Universal tickets.
Universal allows "baby swaps" just like WDW. Thanks for the
recommendation!
Emeril is opening a second restaurant in Orlando that
will feature a Pan Asian menu. Tchoup-Chop (pronounced chop-chop) will we
located in the Royal Pacific hotel that is currently being built on Universal
property. The hotel is scheduled to open in July with the restaurant opening
the following October. (Source: Orlando Sentinel, 1/26/02) We ate at Emeril's
at CityWalk our last trip. The food is wonderful. The restaurant is so popular,
you should book six months in advance!
At Universal's CityWalk, security guards from the
Hard Rock Live concert hall are checking bags and frisking patrons wearing
excessively baggy clothes.
Sandy writes:
"Are there any "best days" of the week to visit the
two Universal Studios Parks?"
It really doesn't matter. If there are a lot of visitors
to Orlando when you visit, they will be crowded every day.
In the wake of the World Trade Center bombing, Universal
has deleted some scenes from the video at its Amazing Adventures of Spider-Man
attraction at Islands of Adventure. The scenes showed an attack on lower
Manhattan, NY by the villains.
UNIVERSAL EXPRESS PASS
Universal Express (somewhat similar to Disney's FastPass) has two
variations:
-
Guests staying at the Portofino Bay Hotel and the
Hard Rock Hotel can enjoy no wait unlimited access to the rides and attractions
at Universal Studios and Islands of Adventure every day of their stay. You
must show your room key card at the Universal Express entrance to each
attraction.
-
Visitors who buy single day admissions, the 2-Park
Super Pass, Action Pass, and Adventure Pass receive Universal Express Passes
for one attraction at a time.
Universal Express Passes are available until one hour
before closing (or until they are all taken) at 20 different distribution
centers scattered throughout Universal's two parks. Passes can be used one
hour after the park opens until closing.
UNIVERSAL AND THE DISABLED
-
Guests with disabilities can save 15% on admission
toUniversal Studios and Islands of Adventure at the ticket window.
-
Guests can pick up scripts for certain shows. A refundable
deposit is necessary.
-
If special assistance is needed, call a week in advance
so Universal can arrange "companion tours." Call 407/363-8265TDD/TTY.
-
Universal publishes a pamphlet that details noise
and height restrictions for rides and attractions. To order by mail, call
407/363-8000. Allow 4 to 6 weeks for delivery.
-
All rides are wheelchair accessible except
"Kongfrontation"and "Back to the Future," which have special entrances for
wheelchairs.
-
Staff can help you transfer from your wheelchair to
a ride vehicle.
For some nice photos of Universal Studios, Go2Orlando
has posted a photo album, click
here.
MARDI GRAS AT UNIVERSAL
Throughout the month of March, Universal Studios celebrates Mardi Gras with
parades and bead tossing, New Orleans-style cuisine, and concerts featuring
top notch performers.
Guests staying at Universal's onsite hotels, the Portofino
and Hard Rock Hotel, will have immediate access to almost all attractions
and rides at Universal Studios and Islands of Adventure! The no-wait program
has just a few exclusions: Islands of Adventure's One Fish Two Fish Red Fish
Blue Fish and Pteranodon Flyers, and Universal Studios' Fievel`s Playland
waterslide. The new program will be extended to include future official Universal
hotels.
Jill writes:
" Our children are only 48" and 44" tall so we don't
know if universal would be beneficial."
Height requirements at Universal Studios:
-
Woody Woodpecker's Coaster: 48"
-
Hanna Barbera: 40" -- special seating is provided
for those too short
-
Back to the Future: 40"
-
ET: 40" -- special seating is provided for those too
short
Height requirements at Islands of Adventure:
-
Spider Man: 40"
-
Jurassic Park: 42"
-
Dudley Do-Rights Ripsaw Falls: 44"
-
Popeye and Bluto's Bilge-Rat Barges: 48"
-
Doctor Doom's Fearfall: 52"
-
Incredible Hulk and Dueling Dragons: 54"
Moira from Canada sent us her Islands of Adventure
Report:
Tuesday, December 7th, 1999
We took the highway up from Lake Buena Vista and arrived
at the Universal Exit approximately 8:45 a.m. Universal is very well organized
for parking allotment, having people there directing traffic (just like Disney!).
On Monday we had gone to Universal Studios, and ended up both days in the
same section of the parking lot, just one row over.
Universal has moving sidewalks that help speed the
people to both parks. On Tuesday, we walked through City Walk to the entrance
of Islands of Adventure. We had purchased a 2 day pass the day before (one
for each Universal Park), and arrived just before 9:00 a.m. at the gates.
We walked right on through.
Heres the chronological order of our visit to
Islands of Adventure! Each set of grouped attractions is an island, and you
move between them on bridges and roadways.
At the Port of Entry, we went directly left, as it
appeared the rides our kids (Spencer (15), Kirby (13), and Taylor (8) wanted
to go on the most were that way at Marvel Super Hero Island, and we wanted
to avoid any large lineups later on in the day.
Marvel Super Hero Island
9:10 a.m. - Attraction "U" - Incredible Hulk
Coaster
First problem we encountered was that our youngest
was 1" too short to go on this ride. The older 2 went by themselves, and
my husband and I tried to placate the 8 year old. Approximately 10 minutes
later, the kids emerged to watch their brother and my husband and I went.
There were no line ups, and basically we went right up onto the ride. Once
strapped in, you get shot out of the building at like 60 miles an hour, twisting,
turning, and going upside down. Its pretty freaky, knowing that your
legs are dangling beneath you, and that you have room to move in your seat,
even being strapped in. I can see why kids less than 54" cant ride,
they would fly right out of their seats. I wonder if perhaps having a seat
belt, would alleviate that, and allow for smaller kids to go on it. At the
exit, you can purchase photos, so try to make sure youre on an outside
seat!
9:30 a.m. - Attraction "T" - Doctor Dooms Fearfall
You wind your way through a dimly lit tunnel, to the
top entrance to the ride. This ride holds 4 people to a side, so we were
split up from our 13 and 15 year old. There is someone there to direct you
to a side to enter. When we arrived, there was a family of 4 from Spain standing
there. Obviously, they didt have a clue as to how to get on the ride,
and had missed their turn. We pointed this out to an operator, who was less
than receptive about the observation. As it turns out, we had to wait to
get this family on, so we missed going up with our other kids. That was okay,
they got to watch Mom screaming her lungs out, trying to hold onto the 8
year old. Major fear that he would fly out! The ride requires a minimum of
52" in height, and here I think a seatbelt should be mandatory. Our son is
quite thin, and I was literally hanging onto him as we were tossed up the
first time, to make sure he didnt go flying out of his seat! Another
freaky ride, where the object is to throw you up 150', with no sensation
of gravity! Opposite of falling down, but just as scary!!
9:55 a.m. - Attraction "S" - The Amazing Adventures
of Spider-Man
I thought my 15 year old son Spencer was too old to
get excited about characters - he certainly didnt when we were at Disney!
However, as we approached the ride, he [was] yelling about how he wants to
get his picture taken with Captain America, who was just outside this ride.
I found that all the characters at both Universal parks were much more
accessible, available, and generally more positive than those at Disney.
With Disney, only a few characters are allowed to talk, but their body movements
spoke volumes. Anyway, Captain America was quite the hit with all my
kids.
Spider-Mans line up winds through various aspects
of a newspaper room, set in the 1950's. There are overhead t.v.s that
show repeating scenes. This ride was the longest wait we had, approximately
45 minutes. The line kept moving efficiently, and there were a couple of
loading lines you could enter. Everyone got to take a pair of 3-D glasses,
and each right held 8 people. The ride goes through Spider-Mans City,
with various evil characters attacking the car you are riding in. The music,
lights, and sounds are incredible, and the last part of the ride, you think
that the car you are in is free-falling to the ground. At the last second,
it is saved by Spider Mans web. I understand the ride was made from
a company in Sweden or Norway, and that they are interested in developing
their own 150 acre park in the Orlando area. If they do, watch out Disney
and Universal, this #1 world ranked ride is only the beginning.
The entire family thought this was an amazing ride.
We ended up going back on it a second time around 5:30 p.m., and there were
no lines, nothing!! An evil character (hob goblin or green goblin) was lurking
at the exit, and jumped out at me! Scared the heck out of me, but it was
great!! Even got our photo taken with him! All in all, the most amazing ride
Ive been on. The 3D and free-falling was incredible! I would recommend
that people just come to the park and try this ride, its worth the
cost of the full days admission!!
Next we moved to Toon Lagoon, where there are 2 water rides, and a stage
show.
Toon Lagoon
10:45 a.m. - Attraction "P" - Dudley Do-Rights
Ripsaw Falls
We had brought our vinyl rain slickers with us, in
case we had to go on a wet ride like this. As we watched individual logs
come down through, it was apparent that everyone should carry a slicker with
them for this ride. You went through a cave like set, until you reach the
bottom to enter the logs. The logs held all 5 of us, and basically its
like most flume rides. There are clips from Dudley Do-Right, and various
characters speaking. At the very end, your log is shot almost straight down,
about 50 feet, with water being poured from above, into your log. Its
fast, cold, and a heck of a lot of fun. I dont know how anyone could
sustain a neck injury on this ride, there is plenty of warning about the
drop coming. The family enjoyed this ride so much, that we went right back
on it for a second time!!
11:10 a.m. - Attraction "R" Popeye & Blutos
Bilge-Rat Barges
You go in a round raft that holds 8-10 people. We
kept our slickers on, just in case. ... This barge ride is much bigger and
wetter than the one at Disneys Animal Kingdom. Again, we liked this
one so much, that we requested to stay on it for a second ride. There was
no one in line, so the operators let us go through.
11:45 a.m. - Attraction "O" - Pandemonium Cartoon
Circus
We doubled back at this point to see our first show
of the day. Universal has a double decker bus that winds through the streets
with the characters on board. The characters then disembark, and mingle with
the tourists. The stage show was good, certainly not as flashy or polished
as some we had seen at Disney, but the characters were cute and perky, and
the show provided an opportunity to dry out and have a snack from our waist
pouches. The show was approximately 20 minutes long, and I really like watching
Rocky and Bullwinkle!
Jurassic Park
Next we moved onto Jurassic Park. Here we did the
least of the attractions, mainly because of time. Our kids have been to dinosaurs
museums such as Drumheller Alberta and Bozeman Montana, so going to a Dinosaur
exhibit would be repetitive. We chose to skip Camp Jurassic Park (J), Jurassic
Park Discovery Centre (M), and Triceratops Encounter (N). At J, its
basically a dinosaur themed playground, M is a childs based museum,
and N was also museum like. Our kids were older, and frankly, these attractions
would have been a waste of time.
12:25 a.m. - Attraction "L" - Jurassic Park River
Adventure
This is another river raft ride, similar to the Jaws
ride. You go through a park with various dinosaurs, and the music and atmosphere
build and culminate into your boat dropping 90 feet just before being eaten
by a T-Rex. Very neat effects, and there are pictures available to buy, showing
freaked out faces as the boat plunges!
The Lost Continent
By now, we were getting hungry and decided that we
want to go and eat somewhere. We checked out Thunder Falls Terrace but it
didnt have much appeal. We opted to go to eat at The Enchanted Oak
Tavern in the Lost Continent. Here we had chicken and ribs, corn bread, soap
(chicken corn chowder). The food was really good, we could have got away
with 4 dinners instead of 5, we didnt eat everything. We ate outside
on the stone terrace, which gave us a clear view of the Hulk and Fearfall
rides. Even managed to get a picture with both rides operating at the same
time.
1:00 - 3:00 p.m. - Attraction "F" - Dueling
Dragons
Here our oldest 2 went first, the youngest was again
too short. After 55 minutes or so, they emerged, having ridden both the Fire
and Ice Roller Coasters. My husband, and I and our son Taylor sat outside
the Tavern, soaking up the son. Once Kirby and Spencer returned, they headed
back to Jurassic Park with Taylor to have him go on the Pteranodon Flyers
ride. Our daughter Kirby took Taylor, and Spencer sat out.
Duane and I headed up the coaster ride, which has
its lines wind through dimly lit caves. While waiting to get on, the
operators added a second coaster to each ride and that delayed the wait by
about another 15 minutes or so. We went on "Fire" first, and once we exited
there, we found a shortcut to "Ice", that avoided walking through most of
the ride again. It took about 15 minutes for us to ride both rides, including
the line up for the second ride. By the time we got off, our kids were back
and we headed to the rest of the Lost Continent, it was almost 3 p.m. This
ride was similar to the Hulk, except the area is much more open, and the
other coaster meets yours a couple of times during the 45 second ride.
3:00 p.m. - Attraction "G" - Poseidons Fury: Escape from the Lost
City
This ride took longer than expected, and we chose
to miss the Sindbad show at 3:30 p.m. Here we were cued into a room, where
Poseidon comes a talks to us, then we are herded into another room, where
the 10 minute show goes. It was cool, dark and damp in the line ups, which
was a nice break from the heat of the day. The show was good, Spencer (15)
thought it was an awesome graphics, light and fire show.
3:25 p.m. - Attraction "I" - The Mystic Fountain
Looked at it, and kept going. By now, we were starting
to fade, and just wanted to get through the rest of the Park quickly.
SEUSS LANDING
3:30 p.m. - Christmas Story Starring The Grinch in
Seuss Landing
We stood and watched about 15 minutes of this. I enjoyed
it, but I could see the kids were getting restless. We moved onto the
rides.
3:45 p.m. - Attraction "B" - Caro-Seuss-el
Spencer who is 15 and Kirby who is 13 thought this
was a pretty lame ride to go on. However, I did manage to get their pictures
riding the weird Seuss Animals. The ride is only a couple of minutes long,
and I wouldnt have stood in line to go on it.
3:55 p.m. - Attraction "E" - One Fish, Two Fish, Red
Fish, Blue Fish
My husband Duane opted out of this one, frankly, I
think he was afraid to get wet. Taylor and Kirby went together, Spencer and
I did as well. The object is to ride in fish and you control its up and down
movements with a stickshift. I of course, wrestled with Spencer for control
of this and we ended up getting wet from the fish fountains that shoot water
at your fish. You can avoid this by keeping your fish high or low, and Spencer
was not impressed that I deliberately got us wet! No fun!! After the ride,
Spencer took off, and the 4 of us headed to the next attraction.
4:10 p.m. - Attraction "C" - The Cat In the Hat
We waited in line here for about 20 minutes to go
on a ride similar to Snows Whites at the Magic Kingdom. The ride
featured various clips from the Seuss Book, and it was kinda cute. You exit
the ride into a Gift Shop, and my daughter Kirby got a "tricky" Cat in the
Hat fishing hat, and Taylor got a T- Shirt.
By now, we were looking for some sort of snack. We
decided on Ice Cream, and went to Arctic Express at the Port of Entry. We
had waffle cones that ran about $4 - $5 each (which is $6 - $7.50 Cdn). They
were delicious, and gave us just the boost we needed. Spencer then showed
up, and he and Kirby went on the Hulk again.
We all went on Spider Man again and by now it was
about 5:00 p.m.
We headed to the gift at the Port of Entry called
the Universal Studios Islands of Adventure Trading Company. Duane and Spencer
each bought T-Shirts. One of the Hulk Roller Coaster, and one of the Duelling
Dragons Roller Coaster. We bought our nephews a Duelling Dragon T-Shirt each
for Christmas, and by now it was about 5:45 p.m. We wandered through City
Walk, and ended up in a Store that sold Pokemon, and various t- shirts, we
wandered through City Walk for about 45 minutes, before heading to the Parking
Lot. The place was basically deserted and we headed home down International
Drive. We stopped at Pizza Hut for supper and were back at our Hotel around
8:30 p.m.
All in all, our family really enjoyed both days at
the Universal Parks. I think that Disney held much more sentimental value
to my husband and I who are both 40, than it did for Spencer (15), Kirby
(13), and Taylor (8). I wouldnt recommend going to Universal until
all the kids are 54" high and can ride on all the rides. You avoid a lot
of unhappy looks this way! Our family was able to do each Universal Park
in one day, and saw everything that we were interested in.
The longest wait was for Spider-Man in the morning
about 45 minutes. I didnt find the food to be any more expensive than
anywhere else in Orlando. I would recommend taking a vinyl slicker to go
on the water rides, keeping dry in the cool morning air is important, especially
if you have kids.
Universal's CityWalk Party Pass grants access to all
the clubs and restaurants at CityWalk without paying separate entrance fees.
There is also a pass that includes a ticket to the Cineplex theaters.
Universal has introduced Single Rider Lines at Islands
of Adventure and Universal Studios. These lines are for those who don't mind
riding with strangers. The ride attendant will place those in the Single
Rider Lines into the empty seats. Single Rider Lines are now in use at
Universal's Men In Black and E.T. Adventure and at Islands of Adventure's
Jurassi |